Lifetime Validity is now Over on Vodafone Airtel Idea and Tata Docomo
As after the jio step into the market all the other telecom industry were facing lot losses as they could not decrease their expenses hence, they also could not able to provide what Jio is providing to the customer. Here now all these company Vodafone, Airtel, idea, Tata Docomo start catering those people who were using their sim as their secondary sim and they barely recharge or just kept their number for incoming calls as It was old and do not want to disconnect the number because it represents their identity. Here, there is no problem who were using the postpaid network of these service provider the new concept is only for prepaid customer.
Why Telecom Companies did this and how you can still use these networks.
Well, it all started with the introduction of something called a minimum recharge plan. This had been introduced by Airtel as well as Vodafone Idea. The entire premise behind this plan is to avoid low paying customers and to increase revenue. According to this minimum recharge scheme, any customer who fails to recharge with one of these existing minimum recharge plans will end up getting their services discounted. While, on one hand, it is a means through which telecommunication companies increase profits, on the other hand, the companies are losing the trust of thousands of customers.
At the end of the day, squeezing out money from customers may backfire on both operators and result in users switching to other operators. As of now, the existing minimum recharge plans include plans of INR 35, INR 65 and INR 95.
Now, all prepaid customer has to recharge with at least of 35 INR for a validity of 28 days in manner to use the network as there is no option of porting as all these Telecom providers has done the same tactics so its useless to Port your SIM.
TRAI comments on the situation.
The Telecom Regulatory Authority of India (TRAI) is coming down hard on Airtel and Vodafone for their lack of sympathy towards its customers. The regulatory body has ordered both telecom operators to refrain from disconnecting the service of their subscribers if the subscribers have enough prepaid account balance. TRAI has expressed its disappointment over the issue and is currently seriously looking into the matter.
Apparently, Airtel and Vodafone Idea have been disconnecting the services of their subscribers even if their customers had sufficient account balance. This was done due to failure on the part of the customer to do the so-called “mandatory” recharge to keep the service subscription active. TRAI has received multiple complaints from Airtel and Vodafone Idea customers, forcing it to take necessary action by ordering both telecom companies to avoid this malpractice.
TRAI Orders Telecom Companies Not to Disconnect Prepaid Services.
Subscribers have been complaining of receiving disconnection messages in spite of having sufficient account balance. Once one’s service is disconnected, one can no longer make or receive calls. The SIM will be as good as useless despite the fact that the user has balance on the said account. The TRAI Chairman, R. S Sharma, has voiced his opinion on the matter saying that:
“Tariff and plans are under forbearance, and we don’t generally intervene. But if there is enough money in the account and despite that people are being told that the services will be disconnected, it is not correct.”
The regulator has already issued a directive which was sent out on Tuesday and a few days back TRAI had spoken to the telecom representative. TRAI recommends that the companies should very precisely mention to their subscribers about the disconnection and should also provide reasonable alternatives like affordable minimum recharge plans. The recommendation is that the operators should inform their customers of the relevant information via an SMS not later than 72 hours. TRAI is being extremely firm on the matter and has issued an order stating that no operator can disconnect the services of any of its customers who have an existing prepaid account balance.
Perhaps, the main matter of contention is that if a customer has enough account balance, his or her services shouldn’t be disconnected. To an extent, this is unscrupulous behavior by companies attempting to rake in more and more profits. What appears to be a complete mercenary and capitalist attitude has driven customers to the brink of frustration.
Possible Solution of the senario.
As to the end of article you must have known that if you are a prepaid customer and you do not recharge any of expensive plans of Vodafone, Airtel, Idea, Tata Docomo then you are forced pay (35 INR) per month in manner to use the services otherwise your in-coming will also stop and after 90 days you sim will also de-active.
Here, comes in action BSNL a government Telecom service Provider which was on this business tactics from very long but its prices for validity recharge is way less that is (36 INR) for 6 months means (72 INR) for a year.
But in Vodafone, Airtel, Idea, Tata Docomo you have to pay (420 INR) for a year for validity. So there is only one option left that is to shift to BSNL in way to keep running your secondary sim at a very low cost only draw back is BSNL do not support 4G Network but, I think it will not be an issue because people are already using Jio for that matter and people using 4G network of Vodafone, Airtel, Idea and Tata Docomo they do not come into this segment.
Kindly do share your comments on the situation as where the data cost is reducing and now people will also charge for incoming calls also in a different manner by the validity plans and today people are habitual of using two sims because it has become their necessity how will you manage to run both of it we will love to hear your thoughts.